Return Policy

REPLACEMENT POLICY 

In case you find any problems, damages or defects in the products you can simply return the product to us within 7 days of receiving the product. On Successful processing of returned Item(s), we will either replace the product or refund the entire amount. 

CanineProducts does not allow returns on the following - 

• Perishable / Food items that are opened and/or used 

• Diapers, Sanitation or Hygiene related products, deodorants will not be returnable unless containing a manufacturing defect that can be proved

• Any Used Apparel / Merchandise • If the product doesn’t bear its original packaging 

• If the product is soiled, dirty, washed, refurbished or used for a prolonged period 

• If the product is torn, damaged or possesses any signs of strains 

The buyer needs to send the return on the following address - 

Canine Products 215, 

Sheriff Devji Street, 

Behind Petrol Pump Lane, 

Chakla, Mumbai, 

Maharashtra 400003 

Email: support@canineproducts.in 

Refund of return shipping charges (only if a wrong product is sent by us) (Charges paid by the buyer for returning the products to us) will be limited to Rs 100 or 10% of product cost, whichever is lower. The refund for shipping charges will be in the form of Gift voucher/coupon. Please note that the product should be unused with all original tags intact and should be sent back in original packaging